Mission
Guarantee the satisfaction of customers and shareholders, contributing to the sustainable development of the state of Espirito Santo.

Vision
Being the best retail bank in the country.

Principles and Values

Daring quality
Develop innovative actions, striving for quality in the provision of services to society.

Social responsibility
Promote actions that contribute to the social development of the state of Espírito Santo.

Partnership with the client
Being always close to the customer with service excellence and exceeding their expectations.

Effective communication
Develop transparent and continuous communication with society.

Commitment to change
Technologically innovate and improve products and services, backed by constant investment in information technology and banking automation.

Employees committed
Motivate, lead, develop activities and actions aimed at achieving greater partnership with the collaborators.

Credibility
Having a strong, respected, that has organizational ethics and reliability to produce its stakeholders.