Shareholders

To obtain information on your Banestes shares, resolve any queries regarding dividends or update your shareholder registration details, please contact Banestes' Investor Relations Department:

Investor Relations Department - GERIN - Banestes S.A.
Av. Princesa Isabel, 574 - Ed. Palas Center - Bloco B - 9º andar
Centro - Vitória - ES - Brasil - CEP: 29010-360
Tel: +55 27 3383-1526 / +55 27 3383-1476
Fax: +55 27 3383-1531 - E-mail: ri@banestes.com.br

Shareholding Positions

Shareholders can request their shareholding positions from any Banestes branch or the Shareholder Service areas listed below by presenting their identification document (RG) and individual taxpayer's ID (CPF). If shareholders cannot go in person to a Banestes branch, they can appoint a duly authorized proxy with a specific power of attorney, provided that they present notarized photocopies of their and their proxy's RG and CPF.

If shareholders are informed that there are no shares in their name, one of two situations may have occurred: either the shares have been sold or the number of shares resulting from reverse splits is less than one share. In this case, shareholders should contact the brokerage firm with whom they are registered.

Please note that, under the current legislation regarding mandatory banking secrecy, Banestes cannot provide shareholding positions via phone or the Internet.

You should go to the Shareholders' Department, at the following address, or to any Banestes branch, bearing notarized copies of your RG, CPF and proof of residence:

Investor Relations Department - GERIN - Banestes S.A.
Av. Princesa Isabel, 574 - Ed. Palas Center - Bloco B - 9º andar
Centro - Vitória - ES - Brasil - CEP: 29010-360
Phone: +55 27 3383-1476 / +55 27 3383-1526
Fax.: +55 27 3383-1531 - E-mail: ri@banestes.com.br

If you prefer to have dividends credited to a checking account in another bank, you should provide a copy of a document proving that you are the holder of said account.

Registration Information Update

Banestes shareholders periodically receive all their shareholding position details via email It is therefore essential that registration information is kept up to date.

Following each change in their shareholding position, shareholders receive statements detailing the respective transaction(s), as well as dividend and interest-on-equity payments. They also receive an annual statement for their income tax declaration.

Shareholder registration information can be updated at any Banestes branch or through our Shareholder Service area. In order to do so, shareholders must present notarized copies of their RG, CPF and proof of residence.

Investor Relations Department - GERIN - Banestes S.A.
Av. Princesa Isabel, 574 - Ed. Palas Center - Bloco B - 9º andar
Centro - Vitória - ES - Brazil - CEP: 29010-360
Phone: +55 27 3383-1526 / +55 27 3383-1476
Fax.: +55 27 3383-1531 - E-mail: ri@banestes.com.br